bunny gaming FAQ – Quick Answers for Philippine Players

To log in to your bunny gaming account, you simply need the email address you used during registration and your chosen password. Visit the Login page, enter both details in the fields provided, and tap or click the sign-in button to access your dashboard. If you are on a personal device, you can enable the "Remember Me" option so you do not have to type your credentials every time. Always make sure you are on the official bunny gaming site before entering any login details, especially when using public Wi-Fi in the Philippines. If you have forgotten your password, use the reset option on the login page to receive a recovery link at your registered email address. For any persistent login issues, the steps below in this FAQ will guide you through the most common fixes.

No — each player is permitted to hold only one active bunny gaming account at any time. Creating multiple accounts is a violation of the platform's Terms and Conditions and may result in all associated accounts being suspended or permanently closed. If you have accidentally created a duplicate account, contact the support team as soon as possible to resolve the situation before it affects your access. The one-account rule exists to protect the fairness of the platform for all Filipino players and to comply with Philippine gaming regulations. If you are having trouble accessing your existing account, the Login page has a password reset option, and this FAQ covers the most common access issues. There is no need to create a new account — your original account and its history can always be recovered through the proper support process.

If you have forgotten your password, go to the Login page and look for the password reset or "Forgot Password" link below the sign-in form. Click it and enter the email address linked to your bunny gaming account — a reset link will be sent to that inbox within a few minutes. Check your spam or junk folder if the email does not appear in your main inbox, as automated messages are sometimes filtered by Philippine mobile network email apps. Once you receive the link, follow the on-screen instructions to set a new password — choose something strong and unique that you have not used on other platforms. After resetting, log in with your new credentials and consider saving them securely in a trusted password manager. If you no longer have access to your registered email address, contact the support team for alternative account recovery options.

An account lock is usually triggered automatically after several consecutive failed login attempts, which is a standard security measure to prevent unauthorised access. Wait a few minutes before trying again, and make sure you are entering the correct email address and password associated with your bunny gaming account. In some cases, accounts may be placed under a temporary review as part of routine compliance checks required by Philippine gaming regulations — this does not necessarily indicate a problem with your account. If your account has been suspended due to a terms violation, you will typically receive a notification at your registered email address explaining the reason. For any situation where you believe the lock or suspension is an error, the support team can investigate and assist you. Avoid attempting to create a new account to bypass a lock, as this will compound the issue and may result in a permanent ban.

The minimum age to register and participate in real-money gaming on bunny gaming is 21 years old, in accordance with Philippine gaming regulations. Age verification is part of the registration and account review process, and the platform reserves the right to request supporting documentation to confirm a player's age at any point. Any account found to belong to a player under the legal age will be closed immediately and any associated activity will be voided. This policy exists to protect young people and to ensure the platform operates within the legal framework set by Philippine authorities. If you are unsure whether you meet the age requirement, please review the Terms and Conditions before registering. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gaming platforms.

If you feel you need a break from gaming, bunny gaming offers self-exclusion options that you can activate from your account dashboard. A self-exclusion period temporarily restricts access to your account for a duration you choose, giving you space away from the platform without permanently closing your account. During a self-exclusion period, you will not be able to log in or participate in any games, and marketing communications will be paused. To set up a self-exclusion, log in to your account, navigate to the responsible gaming settings section, and follow the on-screen steps. For longer-term exclusions or if you need immediate assistance, the Responsible Gaming page explains the full process and provides additional support contacts relevant to players in the Philippines. Taking a break is always a valid and supported choice — the tools are there to help you play on your own terms.